Level Designer
L2 Application Support Analyst
HR Generalist
Technical Animator
Game Engineer (Unreal 4)
Senior Game Engineer
Project Manager
Associate Engineer
HR Administrator
Senior Game Engineer
Senior Game Designer
Web QA Engineer
Senior Game Designer
Game Designer
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Game QA Engineer
L2 Application Support Analyst
IT
Montenegro

Description

We are looking for an L2 Application Support Analyst to assist our customers with the day-to-day maintenance of the application systems in a production environment.

Having this role, you will:

  • Report, diagnose, and resolve technical issues within the agreed SLA
  • Close work with development and infrastructure teams
  • Perform root cause analysis
  • Manage client's relations and support productive collaboration with the partner

We expect:

  • Application support experience
  • Troubleshooting skills
  • Networks
  • Monitoring concepts understanding
  • Hands-on experience with ticketing system
  • Strong communication skills
  • Fluent English (both verbal and written – B2/C1 minimum requirement);
  • Understanding of incident management and conflict management

Nice to have, but not required:

  • AWS certification
  • Ali cloud
  • Web applications based on IIS
  • Linux
  • Network
  • Hands on experience with ELK, Splunk
  • DBMS (Oracle, SQL Server)
  • Remedy
  • C#
  • PowerShell/Bash
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